Fees and Finance

Find financial information for students who are studying at City, University of London.

We are here to help you with any financial queries throughout your studies.

If you have any fee or finance queries you can contact the Income Team via email

Frequently asked questions

How to pay and payment methods

City, University of London accepts the following methods of payment.

Debit or Credit card payment

Most major debit and credit cards are accepted, Our Payment Partner can accept American Express in some currencies but not all currencies please choose an alternative way to pay if Amex is not listed with your chosen local currency – you can use our online payment facility to see if there are better and cheaper ways to pay your fees at https://epay.city.ac.uk you can also use our telephone payment line for card payments only by calling: +44 (0) 3300 889 571.

You will need to provide your student registration number, so please have this to hand before telephoning or going online.

Bank Transfers

If you are arranging a bank transfer, both domestic and international bank transfers can be completed via our epay link.

Cheque and Bank Draft

The University does not accept personal cheques, business cheques or bankers drafts as a form of payment for any fees. Please make a payment using an alternative method, either a card payment online, over the telephone or by bank transfer.

Cash

The University does not accept cash as form of payment for any fees. This includes cash being paid to the University directly and cash being paid in to the Universities bank account by a student or a third party.

Instead, please make a payment using an alternative payment method, either a card payment online, over the telephone or by bank transfer.

Instalment scheme

All self-paying, new and continuing students can pay their annual tuition fee in two equal instalments.

If you have sufficient funds available to pay your year's fees in full at or before registration, we would strongly advise you do so to avoid possible financial problems later in the year.

Students who are following the normal academic year (registration in August, September or October), must pay the first instalment of their annual tuition fee in order to complete registration or re-registration and your second instalment will be due at the end of January.

If your course does not start in August, September or October, then the first instalment must be paid before your course starts and the second on the last working day of the third completed month after completing your online registration.

If you are part self-funding your tuition fees and also have a scholarship for example, you may wish to read our information on scholarships, studentships, discounts and awards below to help understand how you will be expected to pay your tuition fees.

City does not offer a discount for payment in full at registration and nor does it charge an administrative fee for payment by instalment.

Scholarships, studentships and discounts

Your school will notify us if you are due to receive a scholarship, studentship, discount or an award. The scholarship, studentship, discount or award will be applied against your second instalment of your fees. If the amount does not cover your full fees, you will be required to pay the remainder of your fees.

The following are examples of how your fees would be handled in some of these different situations.

Example 1

If your tuition fees are £10,000.00 per year and you have been awarded a £2,000.00 scholarship from City, your fees will be due as follows:

  • £5,000.00 immediately to register
  • £3,000.00 for your second instalment *

*Your £2,000.00 scholarship has been deducted from your second instalment.

Example 2

If your tuition fees are £10,000.00 per year, you have already paid a £2,000.00 deposit and you have been awarded a £3,000.00 scholarship from City, your fees will be due as follows:

  • £3,000.00 immediately to register *
  • £2,000.00 for your second instalment **

*Your £2,000.00 deposit has been deducted from your first instalment.
**Your £3,000.00 scholarship has been deducted from your second instalment.

Example 3

If your tuition fees are £10,000.00 per year, you have already paid a £2,000.00 deposit and you have been awarded a £6,000.00 scholarship from City, your fees will be due as follows:

  • £2,000.00 immediately to register *
  • £0.00 for your second instalment **

*Your £2,000.00 deposit has been deducted from your first instalment.
**£5,000.00 of your scholarship has been deducted from your second instalment and the remaining £1,000.00 has been deducted from your first instalment.

Please contact us for information on any other combinations of funding.

Undergraduate Student Finance tuition fee loan

All first degree UK and EU students, including part-time students (from September 2012) can take out a tuition fee loan through the Student Loans Company to cover the full cost of university tuition fees. You are required to apply each year and we recommend you make your application at the earliest opportunity to ensure your funding is in place before your course starts.

Further information on how to apply online, Maintenance loans, loan re-payments and more links to the Student Loan Company is available on the City website.

If your tuition fee loan is for the full amount of your course, you will not be required to make any payments to register. The Student Loans Company will pay your tuition fees directly to the University.

If your loan is less than your tuition fees, you will need to pay the remaining fees in line with the dates of the University instalment scheme.

Example

If your tuition fees are £9,250.00 per year and your Tuition Fee Loan is for £5,250.00, you are required to pay fees as follows

  • £2,000.00 immediately to register
  • £2,000.00 for your second instalment (for students starting in Sept/Oct, this will be 31.01.18)

(£5,250.00 will be paid directly to the University by the Student Loan Company)

Postgraduate and Doctoral Loans

If all or part of your tuition fees will be covered by a Postgraduate or Doctoral loan from Student Finance, you will need to email a copy of your loan summary to income@city.ac.uk.

We will accept your loan payments on the loan disbursement dates once you have set up a formal agreement with us. If your loan is less than your tuition fees, you will need to pay the remaining fees in line with the dates of our instalment scheme.

The following are examples of how your payments would be processed in different situations with these loans.

Example 1

If your tuition fees are £10,000.00 per year and your PGL is for £10,000.00, you will not be required to make any payments to register. You are required to forward a copy of your PGL payment summary to income@city.ac.uk and you can then pay your fees in accordance with your loan disbursement dates.

For example:

Expected date of loan payment to youAmount Payment date and amount to be paid by you to City
26 September 2017 £3,300.00 30 September 2017 - £3,300.00
25 January 2018 £3,300.00 31 January 2018 - £3,300.00
26 April 2018 £3,400.00 30 April 2018 - £3,400.00

Example 2

If your tuition fees are £18,000.00 per year and your PGL is for £10,000.00, you are required to forward a copy of your PGL payment summary to income@city.ac.uk and you can then pay your fees as follows:

  • £4,000.00 immediately to register
  • £4,000.00 for your second instalment (for students starting in Sept/Oct, this will be 31.01.18)

The remaining £10,000.00 can then be paid by you in accordance with your loan disbursement dates. For example:

Expected date of loan payment to youAmount Payment date and amount to be paid by you to City
26 September 2017 £3,300.00 30 September 2017 - £3,300.00
25 January 2018 £3,300.00 31 January 2018 - £3,300.00
26 April 2018 £3,400.00 30 April 2018 - £3,400.00

Example 3

If your tuition fees are £18,000.00 per year, your PGL is for £10,000.00 and you have paid a £2,000.00 deposit, you are required to forward a copy of your PGL payment summary to income@city.ac.uk and you can then pay your fees as follows:

  • £2,000.00 immediately to register *
  • £4,000.00 for your second instalment (for students starting in Sept/Oct, this will be 31.01.18)

*Your £2,000.00 deposit has been deducted from your first instalment

The remaining £10,000.00 can then be paid by you in accordance with your loan disbursement dates. For example:

Expected date of loan payment to youAmount Payment date and amount to be paid by you to City
26 September 2017 £3,300.00 30 September 2017 - £3,300.00
25 January 2018 £3,300.00 31 January 2018 - £3,300.00
26 April 2018 £3,400.00 30 April 2018 - £3,400.00

Example 4

If your tuition fees are £18,000.00 per year, your PGL is for £10,000.00, you have paid a £2,000.00 deposit and you have a £2,500.00 Scholarship, you are required to forward a copy of your PGL payment summary to income@city.ac.uk and you can then pay your fees as follows:

  • £2,000.00 immediately to register *
  • £1,500.00 for your second instalment ** (for students starting in Sept/Oct, this will be 31.01.18)

*Your £2,000.00 deposit has been deducted from your first instalment
**Your £2500.00 Scholarship has been deducted from your second instalment

The remaining £10,000.00 can then be paid by you in accordance with your loan disbursement dates. For example:

Expected date of loan payment to youAmount Payment date and amount to be paid by you to City
26 September 2017 £3,300.00 30 September 2017 - £3,300.00
25 January 2018 £3,300.00 31 January 2018 - £3,300.00
26 April 2018 £3,400.00 30 April 2018 - £3,400.00

For further information on applying for a loan and eligibility please visit the following:

Postgraduate Loan - You can find out more about eligibility requirements, application deadlines and the process at the GOV.UK website You can also contact Student Finance England on 0300 100 0031 if you have any further questions.

Postgraduate Doctoral Loan - You can find out more about eligibility requirements, application deadlines and the process at the GOV.UK website. You can also contact Student Finance England on 0300 100 0031 if you have any further questions.

Please contact us for information on any other combinations of loan funding.

Other loans

For other loans such as those from Future Finance, Prodigy Finance, Sallie Mae or US/Canadian Federal Loans, your loan will need to be approved by your provider in order to complete your online registration. These providers will notify City once your loan has been approved.

The following are examples of how your payments would be processed in different situations with these loans.

Example 1

If your tuition fees are £10,000.00 per year and your loan is for 100% of your tuition fees, you will not be required to make any payments to register, unless your loan is not going to be fully paid within the current academic year. Your loan provider will then pay City in accordance to their terms once you have completed your online registration.

Example 2

If your tuition fees are £10,000.00 per year and your loan is for 100% of your tuition fees but only £8,000.00 is due to be paid to City this academic year, you will be required to pay £2,000.00*. Your loan provider will then pay City £8,000.00 in accordance to their terms and you will need to pay fees as follows:

  • £1,000.00 immediately to register
  • £1,000.00 for your second instalment (for students starting in Sept/Oct, this will be 31.01.18)

*You will be able to request a refund of your payment once the final loan disbursement has been received by City.

Example 3

If your tuition fees are £10,000.00 per year, you have paid a £2,000.00 deposit and your loan provider is paying 50% of your tuition fees within the academic year, you will need to pay fees as follows:

  • £500.00 immediately to register *
  • £2,500.00 for your second instalment

£5,000.00 will be paid by your loan provider after you have completed registration

*Your £2,000.00 deposit has been deducted from your first instalment

Example 4

If your tuition fees are £10,000.00 per year, you have paid a £2,000.00 deposit, you have received a £1,000.00 Scholarship from City and your loan provider is paying 25% of your tuition fees per year, you will need to pay fees as follows:

  • £1,750.00 immediately to register *
  • £2,750.00 for your second instalment **

£2,500.00 will be paid by your loan provider after you have completed registration

*Your £2,000.00 deposit has been deducted from your first instalment
**Your £1,000.00 Scholarship has been deducted from your second instalment

Please contact us for information on any other combinations of loan funding.

Sponsorship by your employer

If all or part of your tuition fees will be paid by a sponsor, please complete our Online Sponsorship Form, so that after you have completed online registration, we can send your sponsor the invoice for your fees. You will need to complete the form before you can complete your online registration.

If your sponsor is only paying a portion of your tuition fees, you will need to pay the balance. The following are examples of how your contributions would be paid. Please contact us for information on any other combinations of loan funding.

Example 1

If your tuition fees are £10,000.00 per year and your employer is paying 100% of your tuition fees, you will not be required to make any payments to register and your employer will be invoiced after you have completed registration

Example 2

If your tuition fees are £10,000.00 per year, you have paid a £2,000.00 deposit and your employer is paying 50% of your tuition fees, you will need to pay fees as follows:

  • £500.00 immediately to register *
  • £2,500.00 for your second instalment

£5,000.00 will be invoiced to your employer after you have completed registration.

*Your £2,000.00 deposit has been deducted from your first instalment.

Example 3

If your tuition fees are £10,000.00 per year, you have paid a £2,000.00 deposit and your employer is paying 25% of your tuition fees per year, you will need to pay fees as follows:

  • £1,750.00 immediately to register *
  • £3,750.00 for your second instalment

£2,500.00 will be invoiced to your employer after you have completed registration.

*Your £2,000.00 deposit has been deducted from your first instalment

Example 4

If your tuition fees are £10,000.00 per year, you have paid a £2,000.00 deposit, you have received a £1,000.00 Scholarship from the university and your employer is paying 25% of your tuition fees per year, you will need to pay fees as follows:

  • £1,750.00 immediately to register *
  • £2,750.00 for your second instalment **

£2,500.00 will be invoiced to your employer after you have completed registration.

*Your £2,000.00 deposit has been deducted from your first instalment
**Your £1,000.00 Scholarship has been deducted from your second instalment

Sponsors cannot pay by instalments, they must pay within 30 days of our invoice date.

City will contact you if we encounter problems in receiving payment from your sponsor. If your sponsor does not pay your fees, you will become responsible for the full fee. Please note that only registered companies will be accepted as sponsors. If your sponsorship arrangements change and you have a new employer, you should complete a new SP1 form and send it to the Finance Office as soon as possible.

Refund requests

Tuition fee and deposit refunds

City must make refunds back to the same bank account or debit/credit card that was used to pay us.

  • If you originally paid by debit/credit card, when sending your refund request we do not require your card details again, as we securely stored them when you made payment.
  • If you originally paid by a bank transfer from a UK bank account, please provide the original bank account details (full bank name and address, sort code, bank account number and account holder name).
  • If you originally paid by a bank transfer from overseas, please provide the following information: (full bank name, full bank address, payee name, swift code or routing number, bank account number / IBAN number) and attach a copy of the original bank transfer.
  • If you originally paid by Cheque or cash, please provide the original bank details (full bank name and address, sort code, bank account number and account holder name).

Before the University can process your refund to a bank account you must supply a copy of the bank statement or receipt which clearly shows when the fees were originally paid to us. The bank details on the bank statement/receipt must match the bank account details that you are asking us to refund to. This way we can be certain that we are paying the money back to the same account that was used to pay us.

Deposit refunds

(Please read our Terms and Conditions)

Deposits are non-refundable unless:

  1. you fail to meet the conditions of your Offer and City is unable to confirm your place on the programme as a result;
  2. you cancel the Contract in accordance with clause 8;
  3. we cancel the Contract in accordance with clauses 9, 10 and 11;
  4. you fail to secure your Student Visa for any reason other than the provision of fraudulent information or the deliberate omission of information material to your visa application and are able to evidence this to the reasonable satisfaction of City;
  5. we have to meet the ESFA funding requirements for apprenticeship programmes mapped against the apprenticeship standards.

To request a refund of your deposit, please complete a refund request.

Tuition Fee refunds

If you have made an overpayment or subsequently obtained funding from an alternative source, you can request a refund.

If you decide to leave your course you must notify your School before making a refund request.

If you withdraw or interrupt your studies, the amount of your tuition fee refund will be determined by the fees charged based upon your Interruption of studies or withdrawal date. The fees will be charged in accordance with the following:

Students following standard academic year

Postgraduates and all non-Student Loan Company funded Undergraduates:

  • Nil will be charged if you withdraw/interrupt your studies on or before 31 October 2023, but any deposit paid, if you are a postgraduate student, will not be refunded.
  • 50% of the annual fee if you withdraw/interrupt your studies between 1 November 2023 and 31 January 2024.
  • 100% of the annual fee if you withdraw/interrupt your studies on or after 1 February 2024.

Student Loan Company funded Undergraduates and Student Loan Company funded pre-registration Postgraduate students:

  • Nil will be charged if you withdraw/suspend before 25 September 2023.
  • 25% of the annual fee will be charged if you withdraw/interrupt your studies on or after 25 September 2023 and before 8 January 2024.
  • 50% of the annual fee will be charged if you withdraw/interrupt your studies on or after 8January 2024 and before 6 May 2024.
  • 100% of the annual fee will be charged if you withdraw/interrupt your studies on or after 6 May 2024.

Research students will be charged pro-rata depending on the number of months they have attended.

Students following non-standard academic year

Where courses start at different times of the year:

  • Only the deposit amount will be charged if you withdraw/interrupt your studies within a month of your course start date.
  • 50% of the annual fee will be charged from 1 month following your course start date to 3 months following your course start date.
  • 100% of the annual fee will be charged after 3 months following the start date of your course.

To request a refund, complete a refund request form.

If you need to contact us about a refund, please email Refunds@city.ac.uk and a member of the team will get back to you.

Refund of a Print Credit Balance

At the end of your course if you have a balance on your Print Credit account that you would like refunded, please complete a refund request form.

If you paid by debit/credit card, the University must make the refund back to the same debit/credit card that you used to pay us. When sending your refund request we do not require your card details again, as they were securely stored when you made your payment.

Alternatively, you may choose to donate your full Print Credit balance to the City, University of London Student Hardship Fund.

Learn how to donate your print balance.

Your refund/donation request will be dealt with by the Income Team in the Finance Office.

Request a print credit refund

Interruption of studies and withdrawal

If you decide to leave your course you must notify your School in writing. You will be charged tuition fees in line with the interruption of studies and withdrawal fee calculation; the amount charged for your tuition will be determined by the date you inform your school in writing of your interruption of studies or withdrawal.

The fees will be charged in accordance with the following.

Students following standard academic year

Postgraduates and all non-Student Loan Company funded Undergraduates

  • Nil will be charged if you withdraw/interrupt your studies on or before 31 October 2023, but any deposit paid, if you are a postgraduate student, will not be refunded.
  • 50% of the annual fee if you withdraw/interrupt your studies between 1 November 2023 and 31 January 2024.
  • 100% of the annual fee if you withdraw/interrupt your studies on or after 1 February 2024.

Student Loan Company funded Undergraduates and Student Loan Company funded pre-registration Postgraduate students

  • Nil will be charged if you withdraw/suspend before 25 September 2023.
  • 25% of the annual fee will be charged if you withdraw/interrupt your studies on or after 25 September 2023 and before 8 January 2024.
  • 50% of the annual fee will be charged if you withdraw/interrupt your studies on or after 8 January 2024 and before 6 May 2024.
  • 100% of the annual fee will be charged if you withdraw/interrupt your studies on or after 6 May 2024.

Research students will be charged pro-rata depending on the number of months they have attended.

Students following non-standard academic year

This applies where courses start at different times of the year.

  • Only the deposit amount will be charged if you withdraw/interrupt your studies within a month of your course start date.
  • 50% of the annual fee will be charged from 1 month following your course start date to 3 months following your course start date.
  • 100% of annual fee will be charged after 3 months following the start date of your course.

Student loans, grants, scholarships and hardship funds

For information about student loans, grants, scholarships and hardship funds see our Student Funding webpage or contact us via Support@City.